Política de envío

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods (such as Valentine’s season), processing may take an additional 1–2 business days.


Shipping Destinations

We currently ship to:

  • 🇺🇸 United States

  • 🇬🇧 United Kingdom

(We will expand to more countries soon.)


Estimated Delivery Time

Delivery times vary based on your location and product availability.

Location Estimated Delivery Time
United States 7–14 business days
United Kingdom 7–14 business days

⚠️ Please note: These are estimated times, not guaranteed delivery dates.


Shipping Costs

  • Shipping costs are calculated at checkout based on your order and location.

  • Occasionally, we may offer free shipping promotions, which will be clearly stated on the product page or checkout.


Order Tracking

Once your order has been shipped, you will receive:

  • A confirmation email

  • A tracking number 

Tracking information may take 24–72 hours to update after shipment.


Packaging & Gifting

  • Orders are securely packaged to ensure safe delivery.

  • Gift packaging styles may vary slightly depending on availability.

  • If you order multiple items, they may be shipped together or separately to ensure faster delivery.


Customs, Duties & Taxes

  • We are not responsible for any customs fees, duties, or taxes imposed by your country.

  • These charges are the customer’s responsibility 


Incorrect Address

Please ensure your shipping address is correct before placing your order.

NORSHE is not responsible for:

  • Delays or losses due to incorrect or incomplete addresses provided by the customer.


Delayed or Lost Orders

If your order hasn’t arrived within 21 business days, please contact us at:

📧 d41595576@gmail.com

We will investigate and assist you as quickly as possible.


Need Help?

If you have any questions about shipping, feel free to contact us:

📩 Email: d41595576
📷 Instagram: @norshe_store 

We’re always happy to help 💝